1. Return Eligibility

We accept returns under the following conditions:

  • Items must be returned within 15 days of delivery.
  • The product must be unused, in its original packaging, and in resellable condition.
  • A valid proof of purchase is required.

2. Non-Returnable Items

The following items are not eligible for return:

  • Custom or personalized furniture.
  • Items purchased on clearance or during special promotions.
  • Products damaged due to misuse, improper assembly, or modifications.

3. Refund Policy

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 15 business days via the original payment method.
  • Shipping fees are non-refundable.

4. Exchange Policy

  • Exchanges are allowed for defective or damaged products only.
  • If you receive a defective item, please contact us within 15 days of delivery to request an exchange.

5. Return Process

  1. Contact our customer support at info@thereliabletechnologies.com or call +92 348 5446847 to initiate a return.
  2. Pack the item securely and include the original invoice.
  3. Ship the item to our designated return address (provided upon return request).
  4. Once received, we will process your refund or exchange as per policy.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us immediately. Provide photos of the issue and contact our customer service team for assistance.

7. Cancellations

  • Orders can be canceled before they are shipped.
  • Once shipped, the standard return process applies.

8. Contact Us

For any return or refund inquiries, reach out to us at:

Phone: +92 348 5446847
Email: info@thereliabletechnologies.com
Website: https://thehousefurniture.com/